A Tale of Two Schools: Marlborough and Archer

A commentary by Michael Josephson.

It was the best of responses; it was the worst response. It was a demonstration of accountability; it was a demonstration of irresponsibility. It was a school saying “we’ll make things right”; it was a school saying “we are always right.”  It was a leader who put her school first; it was a leader who put herself first. It was the spring of reflection and reconciliation, it was the winter of denial and destruction.

I chose this admittedly strained reference to the classic dichotomy described in the opening lines of Tale of Two Cities because it seems so apt as I compare the way the governing bodies and leaders of two very similar elite all-girls schools handled allegations of wrongdoing. One school is the well-established Marlborough School in Los Angeles and the other is the up-and-coming Archer School for Girls just a few miles away.

Marlborough and Archer both limit their student body to girls and charge tuition and fees in the neighborhood of $40,000 per year. Both promise students and parents, not only a first-rate academic education, they also promise to be student-centered, to treat each student individually in order to promote their intellectual, social and moral growth, and above all, they promise (at least implicitly) to model the highest of ethical standards and provide a safe and nurturing climate for the girls entrusted to them.

In addition, both schools are governed by a volunteer board of trustees with an identical duty of due care that embodies a broad range of moral and legal responsibilities. This includes to obligation to stay informed and exercise vigilant oversight to safeguard the reputation and resources of their school.

 The Marlborough Experience. In the early summer of 2014, the Marlborough Board was made aware of allegations by a former student concerning improper conduct by a teacher and inadequate response by school administrators including its head of school. The head of school had served Marlborough for 26 years and she apparently had an unblemished reputation. She explained her actions to the Board but they realized it was their responsibility to be objective and get all the facts. Thus, they did what a board is supposed to do – they commissioned an independent investigation to be conducted by an attorney with substantial investigation experience.  In less than 90 days, on November 14, 2014,  they shared with the entire Marlborough community a comprehensiveness summary of the findings and they issued new policies and guidelines with the explicit purpose of preventing future misconduct and providing a reviewing system to rapidly and fairly formulate a proper response — all to make the school environment safer for the girls rusted to their care.

The report was critical of the administration’s handling of the matters investigated, and the head of school, Barbara Wagner, put the interests of her beloved institution above her own interests (she had been at Marlborough for 26 years) by immediately resigning (effective the end of the school year). She did so to avoid subjecting Marlborough to further controversy and loss of credibility. This is a sad end to the career of a woman I know to be a first rate educator and excellent administrator but, I believe both she and the Board did what they were supposed to do.

The Archer Experience. At about the same time (April 2014) the Marlborough issue surfaced, my wife Anne and I wrote a letter to members of the Board of Trustees of the Archer School for Girls outlining and documenting behavior we though clearly violated Archer’s promises and duties to protect two of our daughters (we have four) from malicious and vindictive conduct from the Head of School, Elizabeth English. Knowing that our allegations painted a different picture of Ms. English than they were used to seeing, we asked the Board to commission and independent investigation of our claims and if, and only if, the investigator found them to be valid, administer appropriate disciple and adopt new policies and procedures to better protect children and parents.

This commentary is not designed to convince readers of the validity of our allegations (there are tons of documents posted on www.josephsonvsarcher.com for that purpose), but to highlight the vastly different response of the Archer Board[1] and the Head of School.

While the Marlborough Board unhesitatingly treated the allegations seriously and the accusers respectfully by commissioning an independent investigation, despite their affection and respect for their head of school, the Archer Board did the opposite, choosing to accept, without question, Ms. English’s characterization of the facts justifying a stance to completely support Ms. English. The Boards intransigence forced us to file a civil suit against Ms English, the Board and the school. The action explicitly laid out the board’s legal obligations to, among other things, investigate and provide oversight  but the Board steadfastly rejected repeated requests that they conduct an investigation.

The Board prolonged the battle by rejecting multiple efforts to settle the claim (without any financial payment) and, instead, they authorized the chair of the board to write a letter to all Archer parents attacking our character and motives. They labeled our concerns as frivolous and authorized their attorneys to launch a campaign (which is still going on) to intimidate and punish my family for raising the issue. They even permanently banned my family, including two graduates who had nothing to do with the controversy, from setting foot on campus under the threat that they would be arrested for trespassing.

As near as we can tell, in blind defense of Ms. English and their own decisions to do nothing, Archer has thus far incurred legal fees in the neighborhood of $300,000  all designed to prevent my family from getting its day in court so we could prove our claims in court. They unsuccessfully tried to get gag orders preventing us from talking or writing about our grievances and their responses, but ultimately, they succeeded in convincing a judge that a clause in the enrollment contract that we, like every other parent, was forced to sign, had surrendered our right to raise any claims against Ms. English and the school except in a secret arbitration which would insulate Archer, Ms. English and the Board from any public accountability and prevent us from vindicating our own reputations and those of our children.

While the head of school at Marlborough resigned rather than embroil the institution in expensive and damaging litigation. Ms. English chose the opposite course, digging in her heals in demanding secrecy regarding our claims and intimidating parent or teacher who supports our position (and there are quite a few).

And as the school is desperately, and apparently ineffectively, tries to raise funds for a very ambitious building plan opposed by many members of the neighborhood she squanders hundreds of thousands of dollars. This has created rifts in the parent community and has demoralized many faculty members and staff. And, it’s not over yet.

What a vast difference in the reaction and results in this tale of two schools.


Comments 1

  1. I find it very sad that a $40k per year education does not include lessons by example in leadership, ethics and character!!


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